Terms of Service for NestAssist
Welcome to NestAssist! By using our services, you agree to abide by the following terms and conditions. These terms are designed to ensure a clear understanding of our services and the expectations we have for our clients as we assist you in the journey of purchasing an apartment.
1. Acceptance of Terms: By accessing or using the services provided by NestAssist, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Service Description: NestAssist specializes in providing comprehensive support when buying an apartment. Our services include expert consultations, market analysis, property recommendations, and assistance with legal documentation. We strive to make the apartment-buying process seamless and efficient for our clients.
3. Client Responsibilities: As a client, it is your responsibility to provide accurate information regarding your needs and preferences. This includes financial capabilities, desired locations, and specific requirements for your future apartment. Incomplete or inaccurate information may hinder our ability to serve you effectively.
4. Consultation Fees: While some initial consultations may be free, further services may incur fees. Clients will be informed of any charges before they are incurred. Payment details and methods will be communicated clearly, and prompt payment is expected to continue receiving our services.
5. Confidentiality: NestAssist values your privacy and is committed to protecting your personal information. We will not disclose any sensitive information to third parties without your explicit consent, except as required by law. For more details, please refer to our Privacy Policy.
6. Limitation of Liability: NestAssist strives to provide accurate and reliable information; however, we cannot guarantee the completeness or accuracy of all listings or advice provided. We are not liable for any loss or damage arising from your reliance on such information. It is advisable to conduct independent research and seek additional expert advice.
7. Changes to Terms: NestAssist reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.
8. Governing Law: These Terms of Service are governed by the laws of Switzerland. Any disputes arising from these terms or your use of our services will be resolved in the competent courts of Zürich, Switzerland.
9. Contact Us: If you have any questions regarding these Terms of Service, please contact us at finance@nestassisthub.com or call us at +41 44 463 10 25 . We are here to assist you every step of the way, ensuring you feel supported in your apartment buying journey.
10. Our Commitment: At NestAssist, we are dedicated to supporting you in making informed decisions during your property search. Our team of experts is here to guide you through the process, ensuring that you find the perfect apartment that meets your needs and budget.
Terms of Return
At NestAssist, we understand that purchasing an apartment is a significant commitment, and we are dedicated to ensuring that you feel confident and supported throughout your buying journey. Our terms of return are designed to provide clarity and assurance when you decide to make a purchase with us.
If you find that your chosen apartment does not meet your expectations, we have a structured return process that allows you to communicate your concerns effectively. We encourage buyers to reach out within 14 days of receiving the keys to the property. This time frame ensures that you have ample opportunity to assess your new home and make an informed decision.
To initiate a return, please contact our dedicated customer support team at finance@nestassisthub.com or call us at +41 44 463 10 25. Our experienced representatives will guide you through the return process and provide you with the necessary forms to document your request.
When considering a return, we ask that you provide detailed feedback on the reasons for your decision. This information is invaluable to us as we strive to improve our services and ensure that our clients' needs are met. Whether it's an issue with the apartment's conditions or unexpected changes in your circumstances, your insights help us enhance our offerings.
Once your return request is received, our team will conduct a review. We aim to process all return requests within 7 business days. During this period, we may reach out for additional information or clarification to better understand your situation. Transparency and communication are key principles at NestAssist.
In the event that your return request is approved, we will facilitate the necessary arrangements to ensure a smooth transition. This includes coordinating with relevant parties to manage the logistics of the return process effectively. Our goal is to minimize any inconvenience for you, allowing you to focus on finding the right apartment that suits your needs.
We also want to emphasize that all returned properties must be in the same condition as when you received them. This policy helps us maintain quality standards and ensures that future buyers receive apartments that meet their expectations. We appreciate your cooperation in this matter.
At NestAssist, we are committed to customer satisfaction, and we stand by our promise to support you in making the best decision for your housing needs. Our team is always ready to assist you not only with returns but also with any questions or concerns you may have during the buying process.
As part of our service, we encourage clients to familiarize themselves with our terms of return before proceeding with a purchase. Understanding these terms will equip you with the knowledge to navigate any potential issues smoothly and confidently.
For further inquiries or personalized assistance, please do not hesitate to reach out. You can contact us via email at finance@nestassisthub.com or call us at +41 44 463 10 25. Our office is located at Birmensdorferstrasse 535, 8055 Zürich, Switzerland. We are here to ensure that your experience with NestAssist is as positive and fulfilling as possible.